Rising Stars Activities
All the important details you will need for your bookings at Rising Stars Activities…
To Know Before Camp
Before your child attends one of our camps, please make sure you go over the details listed on this page.
If you are unclear about anything or you need further clarification, please get in touch with our office by CLICKING HERE.
PLEASE NOTE: If you arrive at Camp without completing the Post Booking Questions then you will be required to do so via your mobile device prior to checking your child in to Camp. Until these questions are completed, we will not be able to accept your child into the camp.
This information is crucial for our teams to ensure that your child has the very best care on our camps. It includes any medical information such as allergies that we need to know about, as well the best people to contact should we need to and those adults who are authorised to collect to ensure your child is kept safe. The Camp Management Team will also be available to discuss any additional points you feel we may need to know to ensure your child’s welfare during camp.
Each time you make a booking you will just need to check that the Post Booking Question information is still correct and complete the declarations section ahead of attending camp.
Medication at Camp
If your child(ren) require any medication to be administered whilst they are with us at camp, including use of inhalers and epipens as and when required, please ensure that you complete the medication section of the Post Booking Questions online ahead of arriving at Camp.
Our camp team will receive the medication and confirm the details are correct on our system as you check your child in to camp. Please can you ensure all medication is labeled with your child’s name and there is a recent image attached so they can be identified. There will be a ‘permission to administer medication’ form that parents will need to sign on the first day.
Special Educational Needs & Disabilities
If your child has any behavioral patterns or special educational needs or disabilities that we should know about in advance, please speak to our office. They will discuss with you any adjustments or additional arrangements that are required to ensure your child(ren) are best cared for whilst enjoying our holiday camp.
You can email our office on email@example.com or you can call if you would prefer on 0208 150 6655.
What to wear & bring to camp
Please Do Not Bring...
Check the Weather
We run our camps all year round so it is essential to consider the weather to ensure your child(ren) are fully prepared.
- When hot and sunny – Sun cream, sun hat and water bottles are essential.
- When cold and wet – Warm clothes, waterproof coat and water bottles are essential.
We try to get outside as much as possible all year round so appropriate clothing for this will ensure your child(ren) gets maximum enjoyment.
Lunch & Snacks
Please ensure you pack a lunch for your child(ren). We would like to encourage a healthy lunch that will give them the fuel for an active day, the only thing we don’t allow is nuts. There are additional food restrictions if your camp venue is the JW3 Centre. Children are only allowed cold, vegetarian packed lunches.
We have a mid-morning and mid-afternoon break for a snack so it is ideal to pack a couple of additional snacks for the day. Again please ensure these snacks are nut free.
Please ensure you include ice blocks in your child(ren)’s lunch box to keep their lunch as fresh as possible as we do not have refrigeration for lunches available onsite.
Tax-free childcare & childcare vouchers
All bookings for childcare vouchers will need to be completed through our website’s booking system. Once the booking is made through our website, your space will be held for 24 hours whilst we await proof of your childcare voucher payment, which you will need to do directly from your provider. You can find the details required below.
Please email confirmation to firstname.lastname@example.org. Failure to do so within the 24-hour window may result in your booking being cancelled.
Archer Academy: 2697978
Archer Academy: 17016856
Finchley Cricket Club: 65023341
Fideleti Childcare Vouchers
Archer Academy: RIS041C
Finchley Cricket Club: RIS044C
Archer Academy: P21044155
Finchley Cricket Club: P21348318
Co-operative Flexible Benefits
Archer Academy: 85121649
Finchley Cricket Club: 85121649
Archer Academy: 0026953109
Finchley Cricket Club: 0026953109
Gemelli Employee Benefits
Archer Academy: R16691
Finchley Cricket Club: R16691
Archer Academy: 2741290
Finchley Cricket Club: 2741290
Tax Free Childcare
Archer Academy: N2 8GA
Finchley Cricket Club: N3 2TA
Archer Academy: 2741290
Finchley Cricket Club: 2741414
We do our utmost to ensure that we comply with all relevant OFSTED standards and policies. We are outlining safeguarding here but each of our polices can be viewed here
Safeguarding Children Policy
Rising Stars Activities is committed to building a ‘culture of safety’ in which the children in our care are protected from abuse, harm and radicalisation. The Club will respond promptly and appropriately to all incidents or concerns regarding the safety of a child that may occur.
The Club’s child protection procedures comply with all relevant legislation and with guidance issued by the Barnet Safeguarding Children Partnership. Click the button below to view the entire policy.
Frequently Asked Questions
We have collected a bunch of questions we have had over the years and compiled them into this comprehensive FAQ.
If your question is not listed, please CLICK HERE to contact us
What payment options do you accept for the Holiday Camps?
We have a number of different payment options. You can either pay via credit/debit card (Visa/Mastercard/American Express), Childcare Vouchers or Tax-Free Childcare all through our booking system. Please note that you can also split payments between Childcare Vouchers and by a credit/debit card at the time of booking.
How do I add an early morning or extended afternoon to my booking?
If you have already made your camp booking and want to add additional time for your child/ren at camp, you will need to email email@example.com to let us know and we can amend your booking. You are also able to just turn up and make a payment at the main desk,, but if you are not booked in advance, there can be occasions that we won’t be able to accommodate your child/ren due to staffing ratios.
How much food should children bring?
Are there any restrictions on food or drink that the children can bring in?
Will kids be able to refill their water bottles?
What do I receive from Rising Stars once I have made my booking?
If you book online, you will receive an onscreen booking confirmation as well as an email confirmation sent to the email address you provided when making your booking within 1 hour. You will also receive an email a few days before the camp with further details about what your child will need to bring to camp, drop off times etc.
Please make sure you check your confirmation and let us know right away if anything is incorrect. Please ensure you have filled out the post booking questions before the camp starts! Responsibility for all booking details lies with the person who made the booking. If you do not receive your emailed confirmation, please check your junk folders before contacting us: sometimes they can appear in there.
What if I have made a booking and wish to cancel?
What time can I drop off the kids?
What time is collection?
Can I collect early?
Yes, you can collect your child early, just inform the office or venue manager so we can ensure your child is ready. However, if you want to collect your child after 2.30pm, you’d have to wait until the main collection at 2:50pm.
What do I do if someone else is collecting my child who I have not put down as a named collector?
We understand that plans change and someone new may need to come and collect, this is fine, just update the authorised adults section of your post booking questions at any time and ask the person collecting to bring some photo ID.
What do the kids do if it rains?
Can I add additional days to my booking during the week?
Yes, you can log into your Rising Stars account and add the additional day/s that you would like to book. Spaces are limited so this will only be possible if there is capacity
Should my child bring a change of clothes?
Is there lost property?
Yes, this will be displayed at drop off and collection so parents can check through for any lost belongings. Please speak to your venue manager regarding any lost belongings that can’t be located in the lost property.